Get personal online help from technicians
who understand what clinicians need. With
your permission, we create a quick
connection to your computer and help you
while you watch. We can even record a movie
of the whole support session if you'd like a
visual reminder of how we helped.
(Each session must be
approved by you, we do not have access to
you computer after the session is complete.
The session is HIPAA compliant and encrypted
for security.)
Our support staff have walked
in your shoes. We are not just trained
computer industry tech-support. Support
staff is either Board Certified or Au.D.
audiologist with 10-25 years of dispensing
experience. Our competitors don't even
approach that kind of training.